Having Problems? If you have an enquiry regarding your order from the shop, please contact orders@peacefrog.com. All other none shop related queries should be sent to web@peacefrog.com. If you are experiencing problems with the site please contact webmaster@peacefrog.com. Please include details of what browser, operating system, versions, the date and time you were using the site and any error messages or signs you received that the system was not working. Cookies To use the Peacefrog shop you will need to have client side cookies enabled within your browser preferences. We promise we are doing nothing nasty, its just so we can track your order page to page. Cookies are switched OFF by default in IE6. To enable them, follow the steps below. From the Tools menu, select Internet Options, then Privacy. Select Web Sites, then Edit and add www.peacefrog.com using the 'Add Web Address' box. Click on Allow then OK, then OK again. Repeat this process, adding the domain www.peacefrog.com Restart IE6 and you should be able to log in without further problems. Your Details All data acquired via this shopping system is confidential and will not be passed to any third parties. Kleber Design Ltd. who provide this service are registered with the Data Protection Registrar in the UK. Security Orders can be taken securely via 128bit SSL encrypted https. However you may notice that when selecting 'SECURE' when checking out your order, that the secure padlock will not appear in your browser status bar this because our secure form is in a frame. If you right click (on a PC), on the check out forms you will be able to view our certificate details.

Ordering From The Shop You can pay for your order using one of the following cards: VISA, VISA Delta, Mastercard, Electron, Switch, Solo, JCB and Maestro. Orders containing Pre-release items will not be sent until the week prior to the items release. No money will be charged to your account until your order is ready to be shipped. Postage and Packing Prices All packages sent within the UK are sent Recorded Signed For. Shipments to outside the UK which are over £40.00 will automatically be sent International Signed For. Customers from outside the UK who place an order under £40.00 have the option to pay an additional £3.30 to have packages sent International Signed For. This option is available in the check-out page upon ordering. PLEASE NOTE: If this option is not chosen, packages will be sent as Small Packet. Peacefrog will not be liable for any lost goods sent in this way. It is stongly advised that the extra £3.30 option is taken up, to ensure the safe transit of goods. First item Additional items UK EEC ROW UK EEC ROW 7" £1.65 £1.75 £2.20 £0.35 £0.60 £1.20 10" £2.10 £2.50 £3.60 £0.70 £1.20 £3.60 2x10" £2.75 £3.30 £4.65 £1.20 £1.65 £2.50 12"/LP £2.50 £2.90 £4.12 £1.00 £1.30 £2.00 2xLP £3.45 £4.70 £5.80 £1.70 £2.10 £2.93 3xLP £4.70 £5.50 £8.00 £2.35 £3.00 £4.70 5xLP £8.10 £10.30 £13.00 £4.80 £6.20 £7.00 CD £1.50 £1.70 £2.35 £0.55 £0.85 £1.17 CD Single £1.20 £1.35 £1.35 £0.35 £0.50 £0.50 T-Shirt £2.35 £2.90 £4.00 £1.20 £1.20 £1.50 LS T-Shirt £2.55 £3.20 £4.50 £1.25 £1.70 £2.50 We would recommend you use the XE currency convertor to check your order total in your local currency. Contact Details This site is operated by: Peacefrog Ltd. PO Box 40 St Albans HERTS AL3 4PR E: web@peacefrog.com T: +44 207 575 3045 F: +44 207 575 3047 VAT registration no: 640 0156 87 If you have any comments or suggestions to how this site is operated, please mail web@peacefrog.com, feedback is always appreciated. a kleber design ::::